Privacy Policy - Joinful
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Privacy Policy

 

Your privacy is an important factor that Pureline 151 Ltd. considers in the development of our App, Joinful. As such, we are committed to being transparent and open. This Privacy Policy explains generally how we receive information about our customers, what we do with that information once we have it and our security measures.

 

This Privacy Policy applies to both visitors and Users of all the services (the “Services”) rendered by Pureline 151 Limited.  Services include both the existing Joinful application for mobile devices (the “App” or “Application”) and all future services that are provided by Pureline 151 Ltd. This Privacy Policy is incorporated by reference into the existing Terms and Conditions of Use.  This Policy may be revised at any time. This Privacy Policy does not apply to the information you may provide to third parties, such as users of Joinful, and others with whom you may share information about you. The parties are expected to periodically review the App and www.joinful.com (the “Website”) for any updates to this Policy. At any time, the up to date version of the Terms can be found on the App and the Website.

 

By using the App and Services, you agree to the Privacy Policy and all revisions thereof. If you do not agree, we request that you do not use the App or Services.

 

 

AGE RESTRICTIONS

 

You must be eighteen or over to enter and register on our App . Children under eighteen years of age are prohibited from using our Website, Application and Services. We do not knowingly collect personally identifiable information from persons under 18. If we become aware that a person under 18 has provided us with personal information, we will delete such information from our files.

 

 

INFORMATION WE COLLECT

 

We may collect different types of personal and other identifiable information based on your use of our App and application.  When you create an account and use the App, we collect information from you.  Such information includes, but is not limited to: name, hometown, current location, email address, phone number, birth date, interests, quotes, biography, gender, occupation, languages, moods, relationship status, website, social media accounts, bank account and credit card information.  Additional information we collect include log information, device information, photos from your camera roll, contacts of individuals you wish to find or connect with, or calendar information you want to manage via the App.

 

If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Facebook), we may also collect information provided to us by such social networking service including for example your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; and any information you have made public on such social networking account.

 

We may retain the details of transactions or payments you make while using the Services. However, we will only keep your payment source account number with your consent. We reserve the right to use your IP address to determine and publicly share your location. We further reserve the right to collect any and all correspondence, including but not limited to comments, emails, feedback, inbox messages, chatroom messages, reviews, or letters provided to Pureline 151 Ltd. by you, other users or third parties.  Such information shall be kept in a file, which can only be accessed by authorized personnel or representatives.

 

The App or Services may provide a referral service. This service will allow you to tell a friend or friends about us. In this case, we will ask you forward your friend’s name and email address and email your friend an invitation to him or her to visit the App. We maintain this information for the sole purpose of sending email and tracking the status of the referral. Your friend or friends may contact us to request that we remove their email address from our records. If you are the invited guest, we will automatically send you an invitation to our App.

 

We automatically collect information about how you use our services, for example, but not limited to, the number of times or nature of your use.  We also collect certain technical information about your device including your Internet protocol address. We may use cookies, Web beacons, and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed.  We may also use tools from social media platforms to monitor statistics and content of our users and non-users about our social media accounts.

 

By way of information, “cookies” are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies may record information a user accesses on one webpage to simplify subsequent interactions with that website by the same user, or to use the information to streamline the user’s transactions on related webpages or applications. Cookies make it easier for a user to move between webpages or applications and to complete transactions over the Internet. We use “cookies” to make the App and Services easier for you to use and to make our advertising better. The App and Services also uses “cookies” to store and sometimes track information to make your online experience easier and more personalized.

 

Most major web browsers are set up so that they will initially accept cookies, but you may modify your computer’s preferences to issue you an alert when a cookie is downloaded, or to disable the ability of third parties to download a cookie to you. If you choose to reject all cookies, there might be areas of the App and Services that may not function properly.

 

We encourage you to review the privacy policies of these third parties to learn about your choices about information they collect from you.

 

 

HOW WE USE YOUR INFORMATION

 

We use the information we collect to try to provide a safe, efficient, and customized experience. The main aim of use of collected information is to provide our services and features to you, to personalize the App for you, to monitor and analyze trends, usage, and activities in connection with our App, to detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and protect the rights property, or safety of Joinful users and others, to measure and improve those services and features, and to provide you with customer support.

 

Our goal is to provide users with both an efficient and customized experience, but in a safe environment. In pursuit of that goal, we use collected information to streamline and improve the user experience, while also enabling our marketing efforts and security.  The final result is better-tailored online user experience.

 

We may use information about you for various other purposes, including to provide advertisements, content, or features that match user profiles or interests; to facilitate contests and other promotions; to combine with information we collect for the purposes described in this Privacy Policy; and to carry out any other purposes described to you at the time the information was collected.

 

We may also use this information to provide you with updates, via your provided contacts, about the App, Pureline 151 Ltd. Services or other items related matters. We further use your information to personalize the user’s experience; as well as monitor and analyze user data to determine trends or App use. We reserve the right to use collected information for any use permitted by law, including but not limited to: resolution disputes or user problems, enforce agreements between parties, detect and investigate fraudulent use or illegal activity, and to enforce our policies and terms governing the App and Services.

 

 

DISCLOSURE OF COLLECTED INFORMATION

 

Pureline 151 Ltd. does not share its users’ information in any way other than described in this Policy.  We will not sell your personal information to any party for marketing or solicitation without your consent.  The Company may provide collected information to our service providers (e.g. credit card processing companies, billing services) as reasonably necessary or appropriate for business purposes.

 

We may use service providers in connection with operating and improving the App to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process and store information about you only for the purposes we authorize, subject to confidentiality obligations.

 

If Pureline 151 Limited is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.

 

We may disclose information to users or social media service based on your choices within the App platform.  Moreover, we may disclose user information, in the aggregate, to advertisers or marketing companies.  This disclosure will be provide information that may be used to identify you personally.  Additionally, we may be required to disclose information in response to a court order, subpoena, search warrant or other valid governmental compulsory measure.

 

Finally, we reserve the right to disclose your collected information if necessary to protect our rights or enforce any agreement, policy or term governing your use of the App or Services.  This determination will be made in our sole and exclusive discretion.

 

 

YOUR USE OF OTHER USERS’ INFORMATION

 

Pureline 151 Ltd. expressly prohibits your use of User information to spam, harass, threaten, undertake unlawful activity, or for any unauthorized commercial activity.   Any user found in violation of this prohibition is subject to account termination and other civil and criminal penalties available at law.

 

 

REQUEST FOR ACCESS TO INFORMATION

 

At any time, you may contact Pureline 151 Ltd. via email or telephone to: (i) request what data Pureline 151 Ltd. has regarding you and your use; (ii) request a change or correct any data retained by Pureline 151 Ltd.; (iii) request deletion of any data that Pureline 151 Ltd. has retained regarding you and your use if such data is deemed optional and not compulsory to the operations and Services of the App; and (iv) express any concern you may have regarding our use of your data.  We will do our best to accommodate these requests; however, Pureline 151 Ltd. reserves the right to retain certain information.  We will provide you with a disclosure and notice of the information we expect to retain in response to your request.

 

Please note that by submitting your email address for your profile, you are automatically set up to receive direct emails from Joinful.  If you wish to opt out of this direct emailing, you will need to email us at info@joinful.com with the subject line “Unsubscribe from direct emails”.

 

 

APP SECURITY

 

No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to the Joinful App is done at your own risk. However, Pureline 151 Ltd. uses reasonable efforts to secure their App and Services.  We realize there can be incidents of misuse or unauthorized program incursions in almost every website, app or service the user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our customers. As appropriate and necessary, Pureline 151 Ltd. will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of Joinful’s App.  Moreover, Pureline 151 Ltd. may increase its App security or modify its secure measures to enhance website and App security.

 

 

ADDITIONAL INFORMATION

 

When you first access the App, you may be asked to consent to our collection of location information. If you do not consent to this collection, you may not be able to use our mobile application. You can stop the collection of location information at any time from a particular device by changing the settings on that device, but note that our App or its features may no longer function properly if you do.

 

Joinful is based in Hong Kong and the information we collect is governed by Hong Kong law. By accessing or using the App or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the Hong Kong and other countries, where you may not have the same rights and protections as you do under local law.

 

 

CHANGES TO THE PRIVACY POLICY

 

Pureline 151 Ltd. hereby reserves it right to modify/amend or otherwise change this privacy policy, as it deems necessary or appropriate because of legal compliance requirements or changes in Pureline 151 Ltd.’s business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.

 

 

CONTACT US

 

If you have any questions, comments or complaints about this Notice or Joinful’s actions in non-compliance with these terms, please contact us by email at info@joinful.com.